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How to take deposits with Stripe

A deposit turns a booking into a commitment. HueSuite takes it online through Stripe when the client books.

Where to find it Settings → Payments, then Settings → Online Booking → Services & deposits

Step by step

  1. Go to Settings → Payments and click Connect with Stripe. Have your bank account (IBAN), ID, business address and tax details ready.
  2. Finish Stripe's sign-up. Back in HueSuite, Payments shows Stripe Connected.
  3. Open Settings → Online Booking → Services & deposits and set a Deposit % for each service that needs one.
  4. Optional: under Deposit Automation, switch on Auto-send deposit request on manual bookings and Auto-cancel unpaid deposits after 24h.
  5. For a booking you add yourself, use Request Deposit on the appointment to send the client a payment request.

Good to know

  • Fees: 0% commission on bookings. HueSuite takes 1% on online payments; Stripe's own processing fee (1.5% + €0.25 for EU cards) is separate.
  • Deposits are a percentage of the service price, set per service.
  • Your Late Cancel Fee and No-Show Fee can be taken from the deposit — see How to set a cancellation and no-show policy.

Plans: Available on Link, Pro and the free trial. Only the salon owner can change these settings.

Still stuck? Email support@huesuite.eu or call +357 99 924 847 — a real person answers.