HueAI builds color formulas from a single photo — unlocked the moment you start your free trial. Sofia, the 15-language AI receptionist, goes live on your real salon line after a short carrier setup.
Sofia answers your salon line, WhatsApp and Instagram DMs the moment they come in — even when you're mid-balayage with your phone in your apron pocket.
Setup: Sofia runs on a real salon phone number provisioned via our telephony carrier partner. Carrier authorization and training on your services takes about 5 business days. Want to hear her voice right now? Book a free web-call demo.
Upload your client's current hair and a target shade. HueAI returns a step-by-step formula using the brands you actually stock — accounting for lift, porosity, underlying pigment and developer volume.
Numbers reflect typical results from HueSuite salons during their first month using Sofia. Your mileage will vary based on call volume and average ticket size.
AI is sold separately from the base salon software. Subscribe to one tool, all three, or bundle and save 20%.
Business assistant + color formula advisor
Tiered by team size · 200 messages / member / mo · Free during 7-day trial
Books appointments via chat on your booking page
Staff takeover anytime · SMS at standard carrier rate
HD web call + optional real phone line
Real phone line +€10/mo · Usage €0.60/min · ~5-day carrier setup
AI add-ons require an active base plan · Prices excl. VAT · See base plans →
Sofia is HueSuite's AI receptionist that answers your salon phone, WhatsApp, and Instagram messages 24/7. She books appointments, answers questions about services and prices, sends reminders, and handles cancellations — all in your client's native language. Sofia speaks 15 languages including Greek, English, Russian, Italian, French and German.
HueAI is HueSuite's AI color assistant trained on professional colorimetry. Upload a photo of your client's current hair and the target shade, and HueAI suggests a step-by-step formula using the brands you actually stock. It accounts for porosity, underlying pigment, lift required and developer volume.
Sofia handles the repetitive 80%: booking, rescheduling, FAQs and reminders. Most salons use Sofia to capture every after-hours call (which would otherwise be lost revenue) and let their human team focus on in-salon hospitality. You stay in full control — Sofia escalates anything unusual to you on the spot.
HueAI suggestions are starting points — never blind prescriptions. Every formula is reviewed and adjusted by you before mixing. Stylists use it to speed up consultations, train juniors, and double-check unusual corrections. You always have the final word.
Sofia is fluent in 15 languages: English, Greek (Ελληνικά), Russian, Ukrainian, Italian, French, German, Romanian, Turkish, Arabic, Hindi, Chinese, Polish, Spanish and Portuguese. She auto-detects the caller's language and switches naturally.
HueAI is fully unlocked from day 1 of your 7-day free trial — upload photos, get formulas, save them to the vault, all self-serve with no credit card. After the trial it becomes a paid add-on starting at €30/mo (tiered by team size). Sofia is different: she runs on a real phone number provisioned through our telephony partner, which takes roughly 5 business days to authorize and verify. So Sofia is not part of the instant trial — instead, we offer a free web-call demo (you can hear her voice and test a booking conversation in your browser) and, once you sign up, we begin the Sofia setup process so your real salon number goes live about a week later. Sofia is €50/mo as the AI Receptionist add-on (real phone line +€10/mo, calls €0.60/min).
About 5 business days minimum. Our telephony carrier requires identity + business verification before they assign and authorize a phone number, and we train Sofia on your services, prices and working hours during that same window. You can start using HueSuite immediately while the Sofia provisioning happens in the background.
7-day free trial with full HueAI access — no credit card. Sofia goes live on your salon line after her ~5-day carrier setup.